Frequently Asked Questions
Registration
How do I open an account on Greenroom?
Call for the account. One email, one person. Self-exclusion blocks that email. The password is a hash, at least ten characters with letters and numbers. Five failures in fifteen minutes lock the email for fifteen minutes. Cookie grn_sid ends the session at thirty idle minutes or twelve hours, and with the browser session. Reset is a one-hour link in the mail log when the account exists. One confirmation is shown either way. Name, phone, and address can be corrected. Date of birth and email cannot.
What age does Greenroom require?
Age first. 18. grn_age holds a yes for 365 days. The birth date refuses a younger person at the door. Then the password, hashed, at least ten characters, letters and numbers. Then one email. An excluded email does not re-enter under a new line on the sheet. Name, phone, and Canadian address can be corrected. Date of birth and email cannot. A JPG, PNG, or PDF under 8 MB is marked Pending. The sheet starts at Unverified and does not reach Verified. Five missed passwords lock the email for fifteen minutes. grn_sid ends the call after thirty idle minutes or twelve hours. The reset link lasts one hour in the mail log if the account is real.
Can I open two accounts at Greenroom?
Greenroom allows one account to one email. A second email for the same person is not allowed. An email inside self-exclusion cannot be used to open another account while the exclusion lasts.
What does the age gate on Greenroom store?
Call for age. You must be 18 or older. The gate asks. Cookie grn_age keeps a yes for 365 days. A younger birth date is rejected at registration. A JPG, PNG, or PDF under 8 MB can be stored. Status becomes Pending. It starts Unverified. Greenroom never sets Verified. A file that fails the check does not move the status.
Alberta
Can I play for money outside Alberta on Greenroom?
Call for place. Real-money casino games are available only to eligible players physically located in Alberta. No geolocation provider is connected. The browser is not asked for coordinates. A province on the form is not a call-time location. You may sign in. You may not launch a title. There is no Play control and no practice round.
Does the province I type count as my location on Greenroom?
Call for place. Real-money casino games are available only to eligible players physically located in Alberta. No geolocation provider is connected. The browser is not asked for coordinates. A province on the form is not a call-time location. You may sign in. You may not launch a title. There is no Play control and no practice round.
Can I sign in to Greenroom while travelling?
You can sign in and read the account pages. Greenroom does not open a real-money game while you travel, and it does not open one at home either, because launch is closed.
Verification
What does uploading a file do at Greenroom?
Call for age. You must be 18 or older. The gate asks. Cookie grn_age keeps a yes for 365 days. A younger birth date is rejected at registration. A JPG, PNG, or PDF under 8 MB can be stored. Status becomes Pending. It starts Unverified. Greenroom never sets Verified. A file that fails the check does not move the status.
Will Greenroom mark my account Verified?
Call for age. You must be 18 or older. The gate asks. Cookie grn_age keeps a yes for 365 days. A younger birth date is rejected at registration. A JPG, PNG, or PDF under 8 MB can be stored. Status becomes Pending. It starts Unverified. Greenroom never sets Verified. A file that fails the check does not move the status.
Which files does Greenroom accept?
Call for age. You must be 18 or older. The gate asks. Cookie grn_age keeps a yes for 365 days. A younger birth date is rejected at registration. A JPG, PNG, or PDF under 8 MB can be stored. Status becomes Pending. It starts Unverified. Greenroom never sets Verified. A file that fails the check does not move the status.
Catalogue
Can I start a game at Greenroom?
No. Greenroom has no Play control. Search and filters work on the published list. A game API is not connected, so no result is produced.
What does a game card on Greenroom show?
Call for the sheet. Titles, studios, and artwork can be listed. Slots come before any claim of a result, and there is no result. Live dealer names can be listed. No stream and no bet limit is published. Jackpot amounts are not shown. Promotions, tournaments, and RTP figures are not shown. Paytables are not loaded. Descriptions of blackjack or roulette stay general and do not start a game. Bingo is not on the sheet.
Are jackpot amounts shown on Greenroom?
Call for the sheet. Titles, studios, and artwork can be listed. Slots come before any claim of a result, and there is no result. Live dealer names can be listed. No stream and no bet limit is published. Jackpot amounts are not shown. Promotions, tournaments, and RTP figures are not shown. Paytables are not loaded. Descriptions of blackjack or roulette stay general and do not start a game. Bingo is not on the sheet.
Does Greenroom publish a bonus or a tournament?
Call for the sheet. Titles, studios, and artwork can be listed. Slots come before any claim of a result, and there is no result. Live dealer names can be listed. No stream and no bet limit is published. Jackpot amounts are not shown. Promotions, tournaments, and RTP figures are not shown. Paytables are not loaded. Descriptions of blackjack or roulette stay general and do not start a game. Bingo is not on the sheet.
Is there a practice mode on Greenroom?
No fee is collected while any of that happens. There is no Play control and no practice round as a reward for finishing the form. Live names can be on the sheet. They are not a show you can enter. Streams and table limits are not printed. Slots can be listed and cannot be spun.
Live and tables
How does Greenroom treat live dealer titles?
No fee is collected while any of that happens. There is no Play control and no practice round as a reward for finishing the form. Live names can be on the sheet. They are not a show you can enter. Streams and table limits are not printed. Slots can be listed and cannot be spun.
Can I play blackjack or roulette on Greenroom?
Call for the sheet. Titles, studios, and artwork can be listed. Slots come before any claim of a result, and there is no result. Live dealer names can be listed. No stream and no bet limit is published. Jackpot amounts are not shown. Promotions, tournaments, and RTP figures are not shown. Paytables are not loaded. Descriptions of blackjack or roulette stay general and do not start a game. Bingo is not on the sheet.
Payments
Which payment methods does Greenroom offer?
None. Greenroom shows a payment method only when one is connected. None is connected. No card brand and no bank rail is named, and no fee is invented.
What happens if I submit a deposit at Greenroom?
You may type an amount in Canadian dollars. Greenroom refuses it because no payment method is connected. Your deposit limits are checked as well. The ledger does not gain a row. The wallet shows only completed rows.
What happens if I request a withdrawal at Greenroom?
Call for money. Canadian dollars. No payment method. No fee at the door. Deposit refused. Withdrawal not created. The ledger does not change. No card data, no bank data, no fee table, no timing, no payment mark.
Does Greenroom charge a fee or quote a payout time?
No. Greenroom does not charge a fee, because it processes no payment. It does not publish a processing time. Both would describe a method that is not there.
Security
How does Greenroom lock a password?
Use a password you do not use elsewhere, at least ten characters with letters and numbers. Greenroom stores only a hash. Five failed sign-ins within fifteen minutes lock that email for fifteen minutes. Do not share the password.
How long does a session last at Greenroom?
Age 18, grn_age for 365 days, birth date again. Hash of a password, ten characters, letters and numbers. One email on the call sheet. Excluded names do not re-enter. A file stops at Pending. The sheet never says Verified. grn_sid ends the session at thirty idle minutes or twelve hours. Five missed passwords, fifteen minutes outside. Reset, one hour, one sentence on the door either way.
How do I reset a password at Greenroom?
Age first. 18. grn_age holds a yes for 365 days. The birth date refuses a younger person at the door. Then the password, hashed, at least ten characters, letters and numbers. Then one email. An excluded email does not re-enter under a new line on the sheet. Name, phone, and Canadian address can be corrected. Date of birth and email cannot. A JPG, PNG, or PDF under 8 MB is marked Pending. The sheet starts at Unverified and does not reach Verified. Five missed passwords lock the email for fifteen minutes. grn_sid ends the call after thirty idle minutes or twelve hours. The reset link lasts one hour in the mail log if the account is real.
Limits
How do deposit limits work at Greenroom?
Call for restraint. Stricter deposit limits apply at once. Looser limits wait twenty-four hours. Loss limits wait on recorded losses, and nothing is recording. Session limits sign you out. Reality checks show the ledger. Time-out is twenty-four hours, seven days, or thirty days. Self-exclusion is six months, one year, five years, or no end date. It is stored here only, blocks the email, blocks a new withdrawal, and is not sent to a provincial register.
Do loss limits count anything at Greenroom today?
Call for restraint. Stricter deposit limits apply at once. Looser limits wait twenty-four hours. Loss limits wait on recorded losses, and nothing is recording. Session limits sign you out. Reality checks show the ledger. Time-out is twenty-four hours, seven days, or thirty days. Self-exclusion is six months, one year, five years, or no end date. It is stored here only, blocks the email, blocks a new withdrawal, and is not sent to a provincial register.
How do I take a break from Greenroom?
Call for restraint. Stricter deposit limits apply at once. Looser limits wait twenty-four hours. Loss limits wait on recorded losses, and nothing is recording. Session limits sign you out. Reality checks show the ledger. Time-out is twenty-four hours, seven days, or thirty days. Self-exclusion is six months, one year, five years, or no end date. It is stored here only, blocks the email, blocks a new withdrawal, and is not sent to a provincial register.
How does self-exclusion work at Greenroom?
Call for restraint. Stricter deposit limits apply at once. Looser limits wait twenty-four hours. Loss limits wait on recorded losses, and nothing is recording. Session limits sign you out. Reality checks show the ledger. Time-out is twenty-four hours, seven days, or thirty days. Self-exclusion is six months, one year, five years, or no end date. It is stored here only, blocks the email, blocks a new withdrawal, and is not sent to a provincial register.
Support
How do I contact Greenroom?
Use the contact form or email support@hescore.slonik.store. Choose a category. A message of at least ten characters is stored, and the page confirms it. A reply deadline is not promised. Include the account email and what happened.
Where are the rules of Greenroom?
The terms and conditions of Greenroom cover age, Alberta, the account, the closed catalogue, refused payments, limits, complaints, and what the photographs are. The privacy policy and the cookie policy sit beside them. The narrower limit wins if two sentences conflict.
Who can help if gambling is hurting me?
Gambling involves financial risks. Play responsibly and only spend what you can afford to lose. 211 Alberta and GameSense are not this room.
Privacy
Can I get a copy of my Greenroom record?
Email privacy@hescore.slonik.store from the account's own address and ask for a copy or for deletion. Greenroom checks that the address matches. Deletion does not lift an active self-exclusion and cannot be finished on the website alone. Records are not sold.
Sports
Does Greenroom run a sportsbook?
No. Greenroom does not publish a fixture, a league, a market, or a price, and it does not connect an odds feed. A bet cannot be placed. The casino list is a catalogue of titles, not a board of events.